Appointments
Appointments are made on a scheduled basis. When you call, please let the receptionist know the type of problem you are experiencing so the appropriate time can be set aside for you. On the day of your appointment, please bring with you the following information: your insurance card; a picture identification; a current list of medications; a list of your past surgeries; and the name, address, and telephone number of your primary care provider. If your insurance requires referrals, please contact your primary care giver in advance to have your referral ready for you on the day of your scheduled appointment. We make a sincere effort to adhere to our appointment schedule but appreciate your patience if we are late due to emergencies.
Prescriptions and Renewals
All prescription renewals and requests for medication are addressed Monday through Friday between the hours of 9:00 am and 4:30 pm. If you leave a message during the evening hours or on the weekends, your prescription request will be handled on the next business day. Please have the name and phone number to your Pharmacy available when you call to speak with our receptionist.
Fees and Payments
We make every effort to contain the cost of your medical care. Therefore, we request payment for all office services at the time they are rendered unless prior arrangements have been made. We accept cash, checks, MasterCard, Visa, and Discover for your convenience. If we are a participating provider with your insurance company, we will file them on your behalf. All copayments, deductibles and/or monies designated as the patient’s responsibility by your insurance company will be due and payable at the time of service.